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PLEASE READ THESE TERMS CAREFULLY BEFORE USING OUR PLATFORM
These terms tell you the rules for using our website www.wittosis.com and mobile application software known as Wittosis, and any associated digital services operated by MMK Tech Labs W.L.L, through which users may access content, participate in community features, and interact with available tools and services (together, our Platform).
These terms together with our Privacy Policy and Cookie Policy set out the agreement between you and MMK Tech Labs W.L.L. By using our Platform, you confirm that you have read, fully understand, and accept these Terms & ConditionsTerms and our policies and that you agree to comply with them.If you do not agree to these terms, you must not use our Platform, either as a visitor or as an account holder.
Who we are and how to contact us
Through our Platform we aim to provide a forum for people facing similar mental health challenges to meet with each other, share their experiences, recommendations, insight and understanding for such issues and generally support each other. We do this by enabling people to share their personal health experiences, thoughts and feelings on the main wall of our Platform that is available to all users, via community groups which are microsites on our Platform, and via private one to one chats with other users.
Our Platform is operated by MMK Tech Labs W.L.L (we, us and our). We are a private limited company registered in Bahrain with registration number 165719 - 1 and have our registered office at Unit 53, Building 2415 Road 2831, Block 428 Seef District, Kingdom of Bahrain.
To contact us, please email us at info@wittosis.com.
Age Requirements
Our Platform is not available to individuals below the age of eighteen (18). If you are under this age you must not use our Platform. If we become aware that you are under eighteen (18) and using our Platform, we will terminate your user account and issue bans to your device.
Medical advice
We are not providing medical or health services or advice through our Platform. The content of our Platform or of any other platforms, sites or apps linked to our Platform, must not be taken or construed as any sort of medical advice, diagnosis or treatment, or other professional opinion or advice and should not be treated as a substitute for appropriate professional advice. Even if another user appears to be a medical professional, they are not in a position to diagnose, prescribe or undertake a physical or any sort of examination or understand your full medical history through our Platform. Therefore, you should always speak to a doctor or other health professional about your condition and/or treatment or changes to your condition and/or treatment. We make absolutely no representations or warranties or provide any guarantees or endorsements of any kind about the users or the content on our Platform. Nothing on this Platform substitutes consultation with a qualified professional.
In the United Kingdom, medical advice must be provided by a registered healthcare professional in accordance with applicable regulatory standards. Content shared on this Platform is not reviewed or verified by any UK medical authority.
In an emergency always dial your local or national emergency telephone number or direct yourself to your nearest emergency department. If you are in the UK, dial 999 for life-threatening emergencies or 111 for urgent medical advice and non-emergency situations. Never delay seeking medical advice or treatment or dialling emergency services because of something that you have read on our Platform.
Your Privacy
If you use our Platform, other than for just viewing the content, it is likely that this will involve sharing information about your health experiences, feelings and symptoms. Please read our Privacy Policy carefully in order to fully understand what data we collect, how and why we collect it and how we process your data.
Information about your physical or mental health is “special category” personal data requiring a higher level of protection. We process such data only with your explicit consent and solely for the purposes described in our Privacy Policy.
After registration, you may choose to post content anonymously (i.e., your registered username will not appear). Such content will still be linked to your user account on the administrative side. . For further details on how we protect your identity and manage personal data, please refer to our Privacy Policy.
We may make changes to these terms or to our Platform
We will amend and update these terms from time to time. Every time you wish to use our Platform, please check our terms to ensure you understand the terms that apply at that time. If you are not happy with our amended terms you should stop using our Platform.
We may also update and change our Platform from time to time to reflect changes to our services, our users' needs and our business priorities.
We will notify users 30 days in advance of any changes to our terms. Where required by UK consumer law, we will also explain the nature of the changes and how they may affect your rights. Continued use of the Platform after the changes take effect will be deemed acceptance of the updated terms, unless otherwise stated.
We may suspend or withdraw our Platform
Our Platform is currently made available free of charge. We reserve the right to charge a fee for access to or use of our Platform in the future. You will be given prior notice in the event we find it necessary to charge a fee for use of our Platform and if you do not wish to pay such fee you will be able to end your use of our Platform and delete your account. Any introduction of fees will be communicated in accordance with UK consumer protection laws, including providing clear information about the nature of the charges and your right to decline or terminate your use of the Platform.
We do not guarantee that our Platform, or any content on it, will always be available or be uninterrupted. We may suspend or withdraw or restrict the availability of all or any part of our Platform for business and operational reasons. We will try to give you reasonable notice of any suspension or withdrawal. We will not be liable if for any reason our Platform or any part of it is unavailable at any time or for any period. This does not affect any statutory rights you may have under applicable law in the UK.
You are also responsible for ensuring that all persons who access our Platform through your internet connection are aware of these terms and other applicable terms, policies and conditions, and that they comply with them.
We may transfer this agreement to someone else
We may transfer our rights and obligations under these terms to another organisation. We will always tell you in writing if this happens and we will ensure that the transfer will not adversely affect your rights under this agreement. You cannot transfer your rights or obligations under this agreement to a third party without our prior written consent.
Users of this Platform
This Platform, its content and any services provided in relation to the same are only targeted to, and intended for use by, individuals located in Bahrain, Kuwait, Oman, Qatar, Saudi Arabia, the United Arab Emirates, India, the United Kingdom, the European Union and the USA (each, a Permitted Territory). By continuing to access, view or make use of this Platform and any related content and services, you hereby warrant and represent to us that you are located in a Permitted Territory. If you are not located in a Permitted Territory, you must immediately discontinue use of this Platform and any related content and services. Please note that your rights and obligations may vary depending on the laws of the country in which you reside or access the Platform. add and globally
Our Platform is available for domestic as well as commercial use with limitations specified in these Terms..
For example, certain users of our Platform may register an account as doctors, medical practitioners, health professionals or coaches. We do not verify the identity of these users and whether what they claim is true, accurate or correct. Neither do we verify or endorse or make any representations or warranties about, the content they upload on our Platform, and we shall not be held liable in any way responsible in that respect. Users in the United Kingdom should be aware that health-related claims and representations may be subject to regulation under UK advertising and consumer protection laws.
Commercial use may include, but is not limited to:
** promotion or advertising of a company, a product, a service or a website;
** self-promotion, including of a personal cause or digital content or a service;
** promotion of a research opportunity; or
** recruitment of participants for a study or a project.
The user must clearly, visibly, and unambiguously indicate when using the Platform for commercial purposes in a manner that is not misleading. Commercial communications directed at users in the United Kingdom must comply with the UK Code of Non-broadcast Advertising (CAP Code) and other applicable standards.
Certain users may use the Platform to advertise mental health services, provided that all such content is compliant with applicable national and EU regulations. Advertising of mental health services must be strictly factual, professionally appropriate, and must not exploit emotional vulnerability or create unrealistic expectations. Content that implies guaranteed outcomes, uses testimonials, or promotes therapeutic superiority is strictly prohibited. For users in the United Kingdom, such advertising must also comply with the CAP Code and guidance issued by the Advertising Standards Authority (ASA).
Users advertising mental health services are solely responsible for ensuring that their advertising complies with the legal and professional standards of the country in which the content is accessible or targeted. For example:
** In France, advertising by mental health professionals is subject to prior approval by the national authority (ANSM) and must not be promotional in tone.
** In Germany, the Heilmittelwerbegesetz (HWG) limits comparative claims and forbids any promotional exaggeration.
** In Spain, the use of emotional appeal or references to success stories in mental health advertising is prohibited.
** In the United Kingdom, advertising must comply with the CAP Code and ASA guidance. Mental health advertising must not cause fear, distress or offence, and must not glamorise or trivialise mental illness. Claims about treatment or diagnosis must not be misleading and must be substantiated with evidence. Where relevant, such claims must only be made under the supervision of a qualified health professional. Advertising must not exploit vulnerable individuals, including children, and must avoid stereotyping or any content that could mislead or create unrealistic expectations.
Only factual, verifiable, and ethically appropriate content is allowed. Advertising communications must not include pricing incentives, unverified treatments, client testimonials, or suggestive visuals.
We reserve the right to remove, block, or restrict any content that we determine, in our sole discretion, violates national law, UK and/or EU regulations (as applicable), or these Terms. This may occur without prior notice. We disclaim any responsibility for the content you publish. By using the Platform, you agree that we shall not be held liable for the removal of any content deemed illegal or inappropriate.
As a user advertising mental health services, you are fully responsible for the legality and appropriateness of all advertising content you submit or publish on our Platform. You must ensure that your materials comply with all applicable national laws, professional codes of ethics, and EU-level regulations. Misuse of the Platform for advertising in breach of these rules may lead to content removal, account suspension, and legal liability.
The commercial use of our Platform is currently free of charge but we reserve the right to introduce fees in the future, provided that we give users reasonable prior notice and clearly explain the nature and scope of any charges. Any such changes will be made in accordance with UK consumer protection laws, and will not affect your existing right under these Terms & Conditions, unless you expressly agree o the new terms.
Your Account
If you open an account with us, you are responsible for completing the registration process by providing and maintaining current, accurate, and complete information as requested on the applicable registration form and maintaining the strict confidentiality of your account and password and for restricting access to your computer system. You are the only person authorized to use your login information and account and you agree to accept responsibility for all activities that occur under your account or password, whether such activities are permitted or suffered by you. You agree to notify us immediately of any unauthorized use of your account or password or any other breach of security and ensure that you exit from your account at the end of each session. We are not responsible or liable for any loss or damage that may occur as a result of someone else using your password or account, either with or without your knowledge. You may not use anyone else’s account at any time. We may terminate your account for any reason at any time and upon termination of your account, you must destroy all materials obtained via the account, including any materials which permit identification of any individual.
We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these terms. This includes where we reasonably suspect misuse, unauthorised access, or a breach of applicable law.
If you know or suspect that anyone other than you knows your user identification code or password, you must promptly notify us at info@wittosis.com. Notwithstanding any other terms pertaining to our right to disable or block access to your account, we reserve the right to disable or block your account at any time where it is suspected that unauthorised access has been made. We may also take steps to investigate and, where appropriate, report suspected misuse or data breaches to relevant UK authorities, including the Information Commissioner’s Office (ICO).
Non-Exclusive, Non-Transferable Licence To Use Our Platform
We grant you a limited, revocable, non-exclusive, non-transferable license to review and in some instances print content from our Platform (e.g., our website) for your personal and educational purposes as long as they do not violate any aspect of these Terms & Conditions or applicable law, including our intellectual property and other proprietary rights in and to the Platform or the intellectual property rights of another party. We reserve the right to terminate or limit your access to our Platform and/or the licenses granted for any reason (or no reason) and in our sole discretion.
We reserve the right to, at any time, temporarily or permanently, modify or discontinue any features associated with the Platform with or without notice and, for any reason, including performing maintenance, repairs, or upgrades. We will endeavor to provide notice before any scheduled upgrades. We (and our licensors) remain the sole owner of all rights, title, and interest in the Platform. We will not be liable if for any reason all or any part of the Platform are unavailable at any time or for any period.
Intellectual Property
All content, features, and functionality available through our Platform, including but not limited to design, artwork, hyperlinks, text, videos, calendars, software, images, technical drawings, blog posts, podcasts, audio, images, art, code, configurations, graphics, other files, and their selection and arrangement (“Materials”) are either the proprietary property of us, our affiliates, or licensors and are protected by United States and international intellectual property and proprietary rights laws. We reserve any and all rights to the Materials. The Materials may not be modified, copied, distributed, framed, reproduced, republished, downloaded, displayed, posted, transmitted, or sold in any form or by any means in whole or in part without our prior written permission except you may download and print Materials for non-commercial uses that are not competitive with or derogatory to us, provided that you keep all copyright or other proprietary notices intact, do not alter such Materials, and do not further reproduce, publish or distribute such Materials. Please note that this limited consent may be revoked at any time by us and does not include consent to republish Materials on the Internet, or any intranet or extranet site, or to incorporate the Materials in any database or other compilation. Any other use of the Materials is strictly prohibited. You further agree that you will not systematically extract, collect, or harvest through electronic means or otherwise, any data or data fields from our Platform, including but not limited to customer identities or personal data (as defined in our Privacy Notice).
All registered and unregistered trademarks visible or accessible through our Platform are trademarks of ours, or licensors, and may not be copied, imitated, or used in whole or in part without the prior written permission of us, or our owners. All page headers, customer graphics, button icons, and scripts are service marks, trademarks, and/or trade dress of ours or our affiliates and may not be copied, imitated, or used in whole or in part without our prior written permission.
The inclusion of information on this website does not imply any license under patent or other intellectual property rights held by us or any other individual or organization.
Terms & Conditions
Prohibited Uses
In addition to other prohibitions as set forth in these Terms, you are prohibited from using our Platform or its related content:
a. for any unlawful or fraudulent purpose, including but not limited to, the use of fraudulent credit card information;
b. to solicit others to perform or participate in any unlawful or prohibited acts;
c. to violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances;
d. to market or sell products or services, except as referenced in these Terms & Conditions or as may be agreed with us in writing;
e. to infringe upon or violate our intellectual property rights or the intellectual property rights of others or delete the copyright or other proprietary rights notice from any content;
f.to harass, abuse, insult, harm, defame, slander, annoy, disparage, intimidate, or discriminate based upon gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability;
g. to submit false or misleading information or otherwise attempt to misrepresent yourself, mislead or impersonate another;
h. to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of our Platform including our website (or a related website, other websites, or the Internet);
i.to collect or track the personal data of others;
j.to send advertising or promotion materials, spam, phish, pharm, pretext, spider, crawl, scrape or facilitate the use of any malware or ransomware;
k. for any damaging, obscene or immoral purpose;
l.to interfere with or circumvent the security features of the website (or a related website, other websites, or the Internet) and/or our Platform, including those to prevent copying of content or that limit use;
m. to use any meta tags or any other hidden text using our name or trademarks;
n. to transmit, or procure the sending of, any advertising or promotional material, including any “junk mail,” “chain letter,” “spam” or any other similar solicitation;
o. to systematically retrieve data or other content from the Platform to create or compile, directly or indirectly, a collection, compilation, database, or directory without written permission from us;
p. to make any unauthorized use of the Platform, including collecting usernames and/or email addresses of users by electronic or other means for the purpose of sending unsolicited email, or creating user accounts by automated means or under false pretenses;
q. to use a buying agent or purchasing agent to make purchases on the website;
r.to employ a robot, spider, or other process or device to harvest email addresses or other visitor information or to monitor activity on the website;
s.to engage in unauthorized framing of or linking to the Platform;
t.to engage in any automated use of the system, such as using scripts to send comments or messages, or using any data mining, robots, or similar data gathering and extraction tools;
u. to interfere with, disrupt, or create an undue burden on the website or the networks or services connected to the Platform;
v. to sell or otherwise transfer your profile;
w. to use the Platform as part of any effort to compete with us or otherwise use the Platform and/or the content for any revenue-generating endeavor or commercial enterprise, excluding any commercial use referenced in these Terms & Conditions;
x. to decipher, decompile, disassemble, or reverse engineer any of the software comprising or in any way making up a part of the website;
y. to copy or adapt the Platform’s software, including but not limited to, Flash, PHP, HTML, JavaScript, or other code;
z. to upload or transmit (or attempt to upload or to transmit) viruses, trojan horses, malicious code, or other material, including excessive use of capital letters and spamming (continuous posting of repetitive text), that interferes with any party’s uninterrupted use and enjoyment of the Platform or modifies, impairs, disrupts, alters, or interferes with the use, features, functions, operation, or maintenance of the Platform;
aa. to upload or transmit (or attempt to upload or to transmit) any material that acts as a passive or active information collection or transmission mechanism, including without limitation, clear graphics interchange formats (“gifs”), 1×1 pixels, web bugs, cookies, or other similar devices (sometimes referred to as “spyware” or “passive collection mechanisms” or “pcms”);
bb. except as may be the result of standard search engine or Internet browser usage, use, launch, develop, or distribute any automated system, including without limitation, any spider, robot, cheat utility, scraper, or offline reader that accesses the Platform, or using or launching any unauthorized script or other software; or
cc. in any way that may be deemed a breach or violation of any of our Terms & Conditions or Privacy Notice. We reserve the right to terminate your use of the Platform or any related website for violating any of the prohibited uses.
You may not re-register a new account after you have been banned from our Platform.
Terms & Conditions
Interactive services
We may from time to time provide interactive services on our Platform, including, without
limitation:
** Video-sharing facilities.
** Chat rooms.
** Bulletin boards.
(interactive services.)
Where we do provide any interactive service, we will provide clear information to you about the kind of service offered, if it is moderated and what form of moderation is used (including whether it is human or technical).
We will do our best to assess any possible risks for users from third parties when they use any interactive service provided on our Platform, and we will decide in each case whether it is appropriate to use moderation of the relevant service (including what kind of moderation to use) in the light of those risks. However, we are under no obligation to oversee, monitor or moderate any interactive service we provide on our Platform, and we expressly exclude our liability for any loss or damage arising from the use of any interactive service by a user in contravention of our content standards, whether the service is moderated or not. This does not affect any rights users may have under applicable UK consumer protection or data protection law.
Where we do moderate an interactive service, we will normally provide you with a means of contacting the moderator, should a concern or difficulty arise.
We do not store terrorist content. We comply with UK law enforcement obligations under the Online Safety act 2023 and cooperate with relevant authorities where required.
Content standards
These content standards apply to any and all material which you contribute to our Platform (Contribution), and to any interactive services associated with it.
The Content Standards must be complied with in spirit as well as to the letter. The standards apply to each part of any Contribution as well as to its whole.
We will determine, in our discretion, whether a Contribution breaches or is likely to breach the Content Standards and shall have the right to delete any Contribution if thought appropriate in our sole and absolute discretion. We will act in accordance with our obligations under the UK Online Safety Act 2023 and applicable data protection laws when moderating content.
A Contribution must:
** Be accurate (where it states facts).
** Be genuinely held (where it states opinions).
** Comply with the law applicable in the Permitted Territory and in any country from which it is posted.
** Not purport to be or be represented as health, medical or any other form of advice.
A Contribution must not:
** Be defamatory of any person.
** Be obscene, abusive, offensive, threatening, duplicitous, hateful or inflammatory.
** Bully, insult, intimidate or humiliate.
** Advocate grooming behaviours including requests for contact off or on our Platform, requests for personal information, sexual solicitation or comments.
** Endeavour to persuade users into doing something that could be damaging or harmful; include unsafe content in relation to self-harm and suicide, including, but not limited to, explicit means or methods, graphic descriptions (including images), concrete plans, suicide notes.
** Promote cures or advice for illnesses, anti-vaccination advice, manipulate contents to mislead users by distorting the truth of events, misinformation or post content that originates from disinformation campaigns.
** Promote sexually explicit material.
** Include sexual abuse material, child pornography or generally pornographic content.
** Promote violence or self harm.
** Include any political views or views which are likely to promote unrest, disagreement or a breach of this policy, or any content which is not directly related to mental health issues;
** Promote discrimination based on race, sex, religion, nationality, disability, sexual orientation or age.
** Infringe any copyright, database right or trade mark of any other person.
** Be likely to deceive or scam any person.
** Breach any legal duty owed to a third party, such as a contractual duty or a duty of confidence.
** Promote any illegal content or activity.
** Be in contempt of court.
** Be threatening, abusive or invade another’s privacy, or cause annoyance, inconvenience or needless anxiety.
** Be likely to harass, upset, embarrass, alarm or annoy any other person.
** Impersonate any person or misrepresent your identity or affiliation with any person.
** Give the impression that the Contribution emanates from us or anyone else if this is not the case.
** Advocate, promote, incite any party to commit, or assist any unlawful or criminal act such as (by way of example only) copyright infringement or computer misuse.
** Contain a statement which you know or believe, or have reasonable grounds for believing, that members of the public to whom the statement is, or is to be, published are likely to understand as a direct or indirect encouragement or other inducement to the commission, preparation or instigation of acts of terrorism or other illegal activity.
** Contain any advertising or promote any services or web links to other sites or platforms, without our prior written consent.
For the avoidance of doubt, for any Contribution in the form of video content:
** You must not upload a video containing any of the following: criminal material (relating amongst other things to terrorism, sexual exploitation of people, pornography, racism and xenophobia), unclassified or unclassifiable videos, videos rated R18 or suitable for R18 rating and other material that might impair the physical, mental or moral development of persons under the age of 18 (restricted material).
** You must not upload a video containing harmful material or restricted material.
** You must not upload a video containing advertising, and in particular in respect of any of the following:
* cigarettes and other tobacco products, electronic cigarettes or electronic cigaretterefill containers, and prescription-only medicine; or
* for alcoholic drinks; or
* drugs.
** Any Contribution included in a video you upload must not:
* prejudice respect for human dignity;
* include or promote discrimination based on sex, racial or ethnic origin, nationality,
religion or belief, disability, age or sexual orientation;
* encourage behaviour prejudicial to health or safety;
* encourage behaviour grossly prejudicial to the protection of the environment;
* cause physical, mental or moral detriment to people;
* directly exhort any person to purchase or rent goods or services in a manner which exploits their inexperience or credulity;
* directly encourage any person to persuade their parents or others to purchase or rent goods or services;
* exploit the trust of such persons in parents, teachers or others; or
* unreasonably show any person in a dangerous situation.
** You must use the functionality provided on our Platform to declare whether, as far as you know or can reasonably be expected to know, any video contains advertising, including in accordance with UK advertising standards and Ofcom guidance.
** You must not upload any material that could incite a terrorist offence, solicit any person to participate in terrorist activities, provide instruction on any method or technique for committing a terrorist offence or threaten to commit a terrorist offence.
Accuracy, Completeness, Timeliness of Information
Our Platform, including our website and applications, may contain typographical errors, inaccuracies, or omissions that may relate to company offerings, promotions, packages, programs, events, and materials. We do not warrant the accuracy, completeness, or usefulness of this information. We disclaim all liability and responsibility placed on such information by you, or by anyone who may be informed of any of its contents.
We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders or programs if any information about the Platform or on any related website is inaccurate at any time without prior notice (including after you have submitted your order, request, submission, payment, form, etc.).
Any Contributions from users, any information which contains health advice, information, or recommendations about health or medical practitioners, should not be relied upon. The fact that we have allowed the relevant content on our Platform should not be taken as an endorsement or a recommendation of any kind. Your use of any or all information on our Platform must be based on your own due diligence. Any reliance you place on such information is strictly at your own risk. Any information on our Platform must not be used as an alternative to medical advice from your doctor or other professional healthcare provider. To the extent that you require medical advice, you should consult your doctor or other professional healthcare provider. We disclaim all liability and responsibility arising from any reliance placed on such Contributions, content, or materials posted by any visitor to our Platform, by any account holders, or by anyone who may be informed of any of its contents. We do not take on any obligation to update, amend, or clarify information in the Platform or on any related website, including without limitation, pricing, dates, availability, location, products, and services, except as required by law.
No specified update or refresh data applied in the Platform or on any related website should be taken to indicate that all information in the Platform or on any related website has been modified or updated.
You may not create a link to any page of our Platform without our prior written consent. If you do create a link to a page of our Platform, you do so at your own risk and the exclusions and limitations set out above will apply to your use of our Platform by linking to it.
Our Platform might include links to other websites, mobile applications, or social media platforms. We are not responsible for examining or evaluating the content or accuracy of any other website and do not warrant and will not have any liability or responsibility for any other party’s materials or websites or for any other materials, products, or services of other websites. We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any other party’s websites or other platforms. Please review carefully other party’s website notices, policies, and practices and make sure you understand them before you engage in any transaction. Claims, complaints, questions, or concerns regarding other parties should be directed to that party.
Our Platform may display feeds from our social media accounts, such as Facebook and Twitter, as well as feeds from other parties, which contain information that we did not generate. The persons contributing the information into the feeds displayed on our website are solely responsible for the information. We have the right to monitor, review, edit, and/or delete the information, but we not required to. We are not responsible for information displayed through social media feeds.
Terms & Conditions
Uploading content to our Platform
Our Platform may include information and materials uploaded by other users of the Platform, including to social media pages, video-sharing platforms, bulletin boards and chat rooms. This information and these materials have not been verified or approved by us. The views expressed by other users on our Platform do not represent our views or values.
Whenever you make use of a feature that allows you to upload content to our Platform, or to make contact with other users of our Platform, you must comply with the content standards set out in these terms.
You warrant that any such Contribution does comply with these terms, and you will be liable to us and indemnify us for any breach of that warranty. This means you will be responsible for any loss or damage we suffer as a result of your breach of warranty.
Any content you upload to our Platform will be considered non-confidential and non- proprietary. You retain all of your ownership rights in your content, but you are required to grant us and other users of our Platform a limited licence to use, store and copy that content and to distribute and make it available to third parties. This licence is subject to your rights under UK copyright law and the UK GDPR, particularly where personal data is involved.
If your content includes personal data, including health-related or special category data, you must ensure you have a lawful basis for processing and sharing such data under the UK GDPR. You must not upload personal data of others without their consent or a valid legal basis.
We also have the right to disclose your identity to any third party who is claiming that any content posted or uploaded by you to our Platform constitutes a violation of their intellectual property rights or of their right to privacy, in accordance with applicable UK data protection and privacy laws.
We have the right to remove any posting you make on our Platform if, in our opinion, your post does not comply with the content standards set out in these terms.
If you wish to contact us in relation to content you have uploaded to our Platform and that we have taken down, please contact us at info@wittosis.com.
You are solely responsible for securing and backing up your content. We recommend you do not upload sensitive personal data unless necessary and lawful under the UK GDPR.
Rights you are giving us to use material you upload
When you upload or post content to our Platform, you grant us the following rights to use that content:
** a worldwide, non-exclusive, royalty-free, transferable licence to use, reproduce,
distribute, prepare derivative works of, display, and perform that user-generated content
in connection with the service provided through our Platform and across different media
including to promote the Platform or the service forever. This licence is limited to the duration necessary for the stated purposes and does not override your rights under UK copyright or data protection law;
** a worldwide, non-exclusive, royalty-free, transferable licence for other users, partners or
advertisers to use the content for their purposes or in accordance with the functionality
of the Platform, forever. This licence is subject to your rights under UK copyright law and may be revoked if the content is deleted or access is withdrawn.
By granting us the above licences, you confirm that you have the necessary rights to do so and that your content does not infringe the rights of any third party.
CAP Code and ASA Compliance
Where user-generated content is adopted and incorporated into our marketing communications (e.g., reposted, featured, or promoted), it will be subject to the UK Code of Non-broadcast Advertising (CAP Code). We reserve the right to moderate or remove content that breaches advertising standards, is misleading, harmful, or offensive.
Right to Withdraw
You may withdraw your licence by deleting your content or closing your account, except where the content has already been used in promotional materials or derivative works.
Data Protection Notice
Please note that any personal data included in your content will be processed in accordance with our Privacy Policy.
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Illegal Content and Content Moderation
You may come across illegal content shared by other users or behaviour that violates our Terms & Conditions when using our services. If you encounter such issues, you can notify us at info@wittosis.com. Please type the word “URGENT” in the subject of your email.
Reports will be reviewed in a timely, diligent, and non-arbitrary manner. In the report, you may include a detailed explanation, specify the exact location of the information (URL), or share any other information that may facilitate the identification of the illegal content. Upon receipt of your notice, we will review it, and if we reach to the conclusion that the notified content may constitute illegal, or violates our Terms & Conditions, we will take necessary actions to remove the content or disable the access to it. Where applicable, we will endeavour to notify you of our decision and any actions taken, and, where possible, inform you of your rights to seek judicial redress. If you have provided us with your contact information, we will inform you by e-mail about the decision and/or any actions taken, as well as the available judicial redress.
Illegal content means any information that, in itself or in relation to an activity, including the sale of products or the provision of services, is not in compliance with applicable laws. Such content may include hate speech, terrorist content, child sexual abuse unlawful sharing of private images, inappropriate or counterfeit products information for the sale of counterfeit goods, copyrighted material used without permission.
Illegal content includes any information or activity that violates applicable UK laws. This may include:
·Hate speech
·Terrorist content
·Child sexual abuse material
·Unlawful sharing of private images
·Counterfeit product listings
·Copyrighted material used without permission
Under the UK Online Safety Act 2023, we are required to implement proportionate measures to detect, assess, and mitigate risks of illegal content. This includes maintaining systems for takedown and user reporting, and conducting regular risk assessments.
We are entitled to act in good faith and with due diligence on our own initiative and voluntarily conduct investigations or take other measures to detect, identify, and remove illegal content or to take the necessary steps to access or remove such content. However, we are not obliged to actively investigate facts or circumstances indicating illegal activity.
In addition, we will notify the competent authorities, in particular law enforcement, administrative, and communications authorities and regulators such as the ICO and Ofcom (for users residing in the UK), and will take measures to remove or render unlawful content inaccessible. We will, at the latest, at the time of executing the order or, where applicable, at the time specified by the issuing authority in its order, inform the relevant recipient of the service about the order received and its execution. The information provided to the recipient will include the reasons for the order, the available remedies, and the territorial scope of the order. If we become aware, based on an order issued by a public authority, that unlawful content is available through its service, we will remove the content without undue delay or disable access to it.
Content moderation decisions may involve the processing of personal data. We carry out such moderation in accordance with UK GDPR and ICO guidance, ensuring fairness, transparency, and respect for users’ information rights.
In the case of illegal content, the following methods may be used to make the content unavailable:
** Removal of content
** Termination of access to the content
** Suspension of service
** Termination of service
** Suspension or termination of the user's account
** Suspension, termination, or other restrictions on payments
** Limitation of service
If you file a complaint about a measure taken by us, we will investigate the complaint and inform you of our decision. You will be provided with an explanation of the reasons for the decision and information about your right to appeal or seek redress.
Please note that we do not use any automated decision-making tools in the assessment of your notice. All moderation decisions are made by human reviewers in accordance with applicable law and our internal policies.
** We do not pre-screen or monitor (but we reserve the right to do so) user-generated content, including private messages and communications between users or results procured by users and therefore we do not endorse (and we expressly disclaim any and all liability in connection with) any content or any other materials uploaded or exhibited or otherwise exploited by users. We reserve the right at our sole discretion to remove any content of any kind at any time. You hereby consent to any such removal and waive any claim against us arising out of removal of content. We shall not be responsible for any failure or delay in removing any user-generated or other content.
** In respect of our right to monitor our Platform’s content, by using our Platform you acknowledge and consent to our monitoring activities, including automated moderation systems where applicable. We will respect your privacy rights and process any personal data in accordance with our Privacy Policy and applicable data protection laws.
Breach of these Terms
When we consider that a breach of these terms has occurred, we may take such action as we deem appropriate. We will act in accordance with our obligations under the UK Online Safety Act 2023 and the UK GDPR when responding to breaches, particularly where personal data or illegal content is involved.
Failure to comply with these terms constitutes a material breach of the agreement with us upon which you are permitted to use our Platform, and may result in our taking all or any of the following actions:
** Immediate, temporary or permanent withdrawal of your right to use our Platform.
** Immediate, temporary or permanent removal of any content or Contribution uploaded by you to our Platform.
** Issue a warning to you.
** Legal proceedings against you for reimbursement of all costs on an indemnity basis (including, but not limited to, reasonable administrative and legal costs) resulting from the breach.
** Further legal action against you.
** Disclosure of such information to law enforcement authorities as we consider necessary or as required by law, including where mandated under the UK Online Safety Act 2023 or applicable data protection legislation.
Where a breach involves personal data, we may also be required to notify the Information Commissioner’s Office (ICO) and affected individuals in accordance with the UK GDPR.
We exclude our liability for all action we may take in response to breaches of these terms. The actions we may take are not limited to those described above, and we may take any other action we deem appropriate.
WARRANTY DISCLAIMER AND LIMITATION OF DAMAGES AND LIABILITY
Information presented on our Platform is for informational and educational purposes only. OUR PLATFORM, AND THE INFORMATION ON OR AVAILABLE THROUGH OUR PLATFORM, IS PROVIDED ON AN "AS IS" BASIS WITHOUT ANY REPRESENTATION, WARRANTIES, OR CONDITIONS OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING ALL IMPLIED WARRANTIES OR CONDITION OF MERCHANTABILITY, MERCHANTABLE QUALITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE, AND NON-INFRINGEMENT. WE DO NOT GUARANTEE, REPRESENT OR WARRANT THAT YOUR USE OF OUR PLATFORM WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE. WE DO NOT WARRANT THAT THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE PLATFORM WILL BE ACCURATE OR RELIABLE. YOU AGREE THAT FROM TIME TO TIME WE MAY REMOVE THE PLATFORM FOR INDEFINITE PERIODS OF TIME OR CANCEL IT AT ANY TIME WITHOUT NOTICE TO YOU. TO THE FULLEST EXTENT PERMITTED BY LAW, WE EXCLUDE ALL REPRESENTATIONS AND WARRANTIES RELATING TO OUR PLATFORM, OR RELATED CONTENT, FOR WHICH IS OR MAY BE PROVIDED BY ANY AFFILIATES OR ANY OTHER THIRD PARTY, INCLUDING IN RELATION TO ANY INACCURACIES OR OMISSIONS ON OUR PLATFORM AND/OR OUR LITERATURE. YOUR ACCESS TO AND USE OF THE PLATFORM IS AT YOUR OWN RISK. IF YOU ARE DISSATISFIED WITH THE PLATFORM OR ANY OF ITS CONTENT, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING AND ACCESSING THE PLATFORM.
IN NO CASE SHALL WE, OUR EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, REPRESENTATIVES, SUPPLIERS, SERVICE PROVIDERS, OR LICENSORS BE LIABLE FOR ANY INJURY, LOSS, CLAIM, OR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING WITHOUT LIMITATION LOST PROFITS, LOST REVENUE, BUSINESS INTERRUPTION, LOST SAVINGS, LOSS OF DATA, DAMAGE CAUSED TO YOUR COMPUTER, COMPUTER SOFTWARE, SYSTEMS AND PROGRAMS AND THE DATA THEREON, REPLACEMENT COSTS, OR ANY SIMILAR DAMAGES, WHETHER BASED IN CONTRACT, TORT, STRICT LIABILITY, OR OTHERWISE ARISING FROM YOUR USE OF THE PLATFORM OR IN ANY WAY RELATED TO THE PLATFORM, INCLUDING BUT NOT LIMITED TO ANY ERRORS OR OMISSIONS IN ANY USE OF THE PLATFORM OR ANY CONTENT OR PRODUCT POSTED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE, OR THE INABILITY TO ACCESS OR USE THE PLATFORM OR ANY LINKED WEBSITE OR INFORMATION ON THIS WEBSITE. IN ANY EVENT, THE AGGREGATE LIABILITY OF US AND OUR AFFILIATES AND OUR THIRD-PARTY PROVIDERS UNDER THESE TERMS & CONDITIONS SHALL NOT EXCEED FIVE HUNDRED DOLLARS ($500.00). YOU ACKNOWLEDGE THAT YOU MAY BE WAIVING RIGHTS WITH RESPECT TO CLAIMS THAT ARE UNKNOWN OR UNSUSPECTED. ACCORDINGLY, YOU AGREE TO WAIVE THE BENEFIT OF ANY LAW THAT OTHERWISE MIGHT LIMIT YOUR WAIVER OF SUCH CLAIMS.
THE FOREGOING DOES NOT AFFECT ANY WARRANTIES THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.
IN THE CASE OF JURISDICTIONS THAT RESTRICT LIMITATION CLAUSES, THE ABOVE LIMITATIONS SHALL BE APPLIED TO THE GREATEST EXTENT PERMITTED BY THE RELEVANT LAW IN SUCH JURISDICTIONS. THE ABOVE LIMITATIONS DO NOT, IN ANY WAY, EXCLUDE ANY LIABILITY OF US, OUR LICENSORS, OR OTHERS WHERE IT WOULD BE UNLAWFUL TO DO SO.
Export of Information
The U.S. export control laws prohibit the export of certain technical data and software to certain territories. No content from this website may be downloaded or otherwise exported in violation of U.S. law.
INDEMNIFICATION
To the fullest extent permitted by law, and except to the extent arising from our gross negligence or intentional misconduct, you agree to indemnify, defend, and hold harmless us, and our employees, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, from any claim or demand, including reasonable attorneys’ fees, disbursements, and costs, made by any third party due to or arising out of your breach of these Terms & Coditions, our Privacy Notice, or the documents they incorporate by reference, or your violation of any law or rights of a third party.
We reserve the right to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you shall cooperate with us in asserting any available defenses. You shall not settle any actions or claims on our behalf without our prior written consent. We will send invoices to you from time to time showing the losses, costs, or liabilities that we have incurred, and you agree to pay the invoices within thirty days of the invoice date. Invoices not paid within thirty days for any reason, including but not limited to difficulty in locating you and providing you with the invoices, accrue interest at the rate of five percent (5%) per year, compounded monthly, or the highest rate allowed by law, if less.
For US residents: CLASS ACTION WAIVER:
YOU WAIVE YOUR RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS-WIDE ARBITRATION. If for any reason a claim proceeds in court rather than in arbitration, we each waive any right to a jury trial. We also both agree that you or we may bring a suit in court to enjoin infringement or other misuse of intellectual property rights.
For US residents: Claims and Disputes Must be Filed Within One Year
To the extent permitted by law, and without limiting the effect of any disclaimer contained herein, any cause of action or claim you may have with respect to your use of the Platform, including, without limitation, any website or mobile application or other Platform-related product, services, or other content must be commenced within one (1) year after the claim or cause of action arises. This section applies to you and your heirs, successors, and assigns.
You are responsible
You are responsible for everything you post in all areas, including to your profile, comments, and replies, which are publicly accessible. Users residing in the United Kingdom, must ensure that any content they upload complies with applicable laws, including the Online Safety Act 2023 and the UK GDPR, particularly where personal data is involved.
You agree to indemnify, keep indemnified defend and hold us, and our officers, directors, employees, agents, suppliers and third party partners harmless from and against all liabilities, losses, expenses, damages and costs, including reasonable legal fees, claims, demands and proceedings whatsoever, howsoever arising, resulting from or in connection with any violation by you of these terms, including, without limitation, the submission of any inaccurate or incorrect information. For users residing in the United Kingdom, this indemnity applies only to the extent permitted by English law and does not override your statutory rights.
SEVERABILITY
To the extent that any provision of these Terms & Conditions is deemed to be unlawful, void, or unenforceable, including the binding arbitration clause and class action waiver, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms & Conditions. Such determination shall not affect the validity and enforceability of any other remaining provisions.
TERMINATION
These Terms are effective until terminated. We may terminate this agreement at any time without notice to you and may deny you access to our Platform.
NO THIRD-PARTY BENEFICIARIES
There are no third-party beneficiaries to these Terms. We shall have the right to assign our rights or delegate any of its responsibilities under these Terms to an affiliate or in connection with a merger, consolidation, or reorganization for the sale of substantially all of our assets. You cannot transfer your rights or obligations under this agreement to a third party without our prior written consent.
General
Any unauthorized use of our website terminates your permission to access and use our website and may subject you to prosecution.
A waiver of any right or remedy is only effective if given in writing and shall not be deemed a waiver of any subsequent right or remedy. A delay or failure to exercise, or the single or partial exercise of, any right or remedy shall not waive that or any other right or remedy, nor shall it prevent or restrict the further exercise of that or any other right or remedy.
Except as expressly provided in these terms, the rights and remedies provided under these terms are in addition to, and not exclusive of, any rights or remedies provided by law. For US residents: You agree that any claim arising out of or related to these Terms & Conditions or your use of our website must be filed with a court of competent jurisdiction within one (1) year after it arose or is permanently barred.
Complaints
Users may submit complaints regarding the Platform’s services, content moderation, or any other related matters via email at info@wittosis.com. Upon receipt of a complaint, we will acknowledge the complaint within 24 hours, review it and provide the user with a written response within 15 days (or act within 72 hours for specified urgent harms), including a justification for the decision taken. If the user is not satisfied with the response, they may escalate their complaint or submit claims to the relevant authorities of Bahrain. For users who are citizens of the European Union, complaints may also be lodged with the competent authority in their respective EU Member State in accordance with applicable laws.
For any concerns or complaints in the United Kingdom, please email info@wittosis.com. We will acknowledge your complaint within two working days and aim to provide a substantive response within one month. In accordance with the UK GDPR, if your request is particularly complex or if you have submitted multiple related requests, we may extend the response time by up to two additional months. Should this be necessary, we will inform you within the initial one-month period and explain the reasons for the delay. If you are not satisfied, you may raise a complaint with:
For privacy questions or complaints in India, please contact our Grievance Officer (India):
Name: Priyanka Nath
Email: priyanka@mmkreal.com
Users based in India may appeal to the Indian Government’s Grievance Appellate Committee (GAC) within 30 days of our decision.
Which country's laws apply to any disputes?
Please note that your rights and obligations under these Terms & Conditions may vary depending on the laws of the country in which you reside or from which you access the Platform. It is your responsibility to ensure that your use of the Platform complies with the laws applicable to you. If you are unsure about your legal position, we recommend seeking independent legal advice.
These terms are governed by the laws of Bahrain. Any dispute arising from, or related to, these Terms & Conditions or our agreement shall be subject to the exclusive jurisdiction of the courts of Bahrain. Users residing in the EU may file their claims before the Courts of the Member State where they are domiciled. Accordingly, the contract concluded by a user residing in the EU with us shall be governed by the law of the country where the consumer has his/her habitual residence. For users residing in the United Kingdom, these terms are governed by the laws of England. Any dispute arising from, or related to, these Terms & Conditions shall be accordingly subject to the exclusive jurisdiction of the courts of England. Notwithstanding the above, nothing in this section limits or excludes any statutory rights or remedies that users may have under the laws of their country of habitual residence, where such rights cannot lawfully be limited or excluded by contract.
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